Refund Policy

Payment is processed by Paddle.

Refund requests should be made through ImageToXLSX support or Paddle buyer support. Unused credits may be eligible for refund review.

Used credits are generally not refundable unless required by applicable law or due to a verified service issue.

Applicable mandatory consumer rights always prevail. ImageToXLSX does not directly issue off-platform refunds; approved refunds are processed through Paddle.